One significant outcome of the CoPPer project research suggests that the volunteer training program should be viewed as a complementary element to the supportive role of the probation service in the realm of reintegration. In this context, professional probation officers manage risk, while the emphasis is placed on fostering community building.
The perspective on volunteer work aligns with the ideals of a participation society, emphasizing humanity and community building. The aim is to address the potential gap in organisations related to rehabilitation and reintegration by leveraging increased volunteer involvement to enhance the community-building aspect. Reintegration is envisioned as a mutual process, where the community supports and welcomes individuals previously involved in the justice system.
Volunteering, when structured to facilitate connections between volunteers and individuals with justice system involvement, not only contributes to community building but also fosters empathy, reducing social distance. The evolution of volunteering has shifted from altruistic motives to instrumental contributions in recent decades. Furthermore, various government agencies have critically examined volunteer work within the framework of the 'active citizenship' agenda.